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Job Description
Title:  Product Support Co-Ordinator
Ref:  11642
Close Date:  31/12/2013
Location:  Tyne & Wear
Salary:  up to 35000
Type:  Permanent
FT/PT:  Full-Time

This site of a multi-national organisation based in Tyne and Wear are currently looking for a project Service Co-Ordinator.

The purpose of the role is to direct and manage project technical requirements for a portfolio of projects.  this will involve dealing with new and existing customers ensuring that deadlines are met and technical standards are achieved.

- Ensuring installation manuals for products are valid to application and territory .
- provide local technical support
- resolve reporting failures within the warranty period
- report on product issues
- provide replicas de relojes product training to partners

- report on service deliverables

Candidates must have:-

- Product support experience with end customers.
- Dealt with warranties across other countries as well as the UK
- Knowledge of local laws involving customer purchases, guarantees

The role will involve a degree of travel and a company car will be provided as part of the package.


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